All prints are made to order through a professional print lab. Because each piece is produced specifically for your purchase, refunds and returns are limited. Please review the details below before placing your order.
2. Order Accuracy
If you receive a print that does not match the size, material, or image you ordered, please contact me within 24 hours of delivery. Include your order number and photos of the item so I can work with the print lab to correct the issue.
3. Returns
Because prints are custom‑produced for each order, returns are generally not accepted unless the item arrives incorrect. If you believe your situation qualifies for a return, contact me and I will review it on a case‑by‑case basis.
4. Refunds
Refunds are issued only when:
the print lab confirms an error in production, or
the order cannot be fulfilled.
Refunds are processed once the issue has been verified. Processing time may vary depending on the payment method.
5. Additional Information
Procedures for damaged or lost packages are outlined in the Shipping Policy.
6. Questions
If you have any questions about shipping, feel free to contact us using the Contact Us form accessible from Contact in the menu.
